Terms of service

These terms govern your use of the websites, applications, and services operated by MeshX Software Ltd (“MeshX”, “we”, “us”) including MeshX POD offered at https://meshx.uk and related URLs (the “services”). By creating an account, accessing, or using the services, you agree to these terms. If you use the services on behalf of a company, you represent that you have authority to bind that company.

MeshX provides software tools for sellers and print partners, including design, catalogue, listing, and (where available) fulfilment workflows. Features may change; we may add, modify, or discontinue functionality with reasonable notice where practicable.

You must provide accurate registration information and keep it up to date. You are responsible for activity under your account and for safeguarding credentials. Notify us promptly at hello@meshx.uk if you suspect unauthorised access.

The services may integrate with third-party marketplaces (for example Etsy, eBay, TikTok Shop, Amazon) via their official APIs. Those platforms are independent of MeshX. You must comply with each platform’s terms, policies, and API rules. MeshX is not endorsed by or affiliated with those platforms except as stated on our website.

You grant MeshX permission to access and process data from connected accounts solely to provide the features you enable. You may disconnect integrations at any time subject to technical and contractual limitations of each platform.

You agree not to:

• Violate applicable law or third-party rights (including IP and privacy).
• Use the services to distribute malware, spam, or deceptive content.
• Attempt to gain unauthorised access to the services, other users’ data, or underlying systems.
• Reverse engineer, scrape, or overload the services except as permitted by law.
• Use non-public or undocumented interfaces to access marketplace data in breach of platform rules.

We may suspend or terminate access for material breach or risk to the services or others.

You retain rights to content you upload or create. You grant MeshX a licence to host, process, transmit, and display your content as reasonably necessary to provide the services. You are responsible for ensuring you have rights to your content (including AI-assisted outputs) and that listings comply with marketplace and legal requirements.

Paid plans, pricing, and billing cycles are described on our website or checkout flows. Fees are charged in the currency and manner stated at purchase. Unless otherwise stated, subscriptions renew until cancelled. Taxes may apply. Failure to pay may result in suspension. Refunds, if any, are governed by the policy stated at purchase or applicable law.

Print Network and fulfilment charges (where applicable) are separate from software subscriptions and are described in our pricing materials.

We aim to operate the services reliably but do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages, and force majeure events may affect availability. Support channels and response times depend on your plan.

The services are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement where allowed.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law (including death or personal injury caused by negligence, or fraud).

Subject to the above, our total liability arising out of or relating to the services in any twelve-month period is limited to the greater of (a) the fees you paid to MeshX for the services in that period or (b) one hundred pounds sterling (£100), except for amounts due under an invoice for agreed services.

We are not liable for indirect, consequential, special, or punitive damages, or for loss of profits, revenue, data, or business, even if advised of the possibility.

You will defend and indemnify MeshX against claims, damages, losses, and expenses (including reasonable legal fees) arising from your content, your use of the services, or your breach of these terms or third-party marketplace rules, to the extent permitted by law.

Our processing of personal data is described in the Privacy policy.

These terms apply from first use until terminated. You may stop using the services and close your account as we make available. We may suspend or terminate access for breach, risk, or legal reasons, with notice where reasonable. Provisions that by nature should survive (including IP, liability limits, and governing law) survive termination.

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer protections where you qualify as a consumer and local law requires otherwise.

We may update these terms from time to time. We will post the revised terms and update the “Last updated” date. Material changes may require additional notice or consent where required by law. Continued use after changes constitutes acceptance where permitted.

Questions about these terms: hello@meshx.uk