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SF Guide 05

Custom Domain.

Connect your own domain to your MeshX Storefront โ€” free SSL included, no technical expertise required.

Storefront

Storefront is included with Inner Circle and Enterprise plans (plus admin/staff) โ€” your own branded shop at yourname.shop.meshx.uk or a custom domain, with Stripe checkout and digital delivery built in. Open Storefront โ†’

01Overview

Why use a custom domain?

Every storefront gets a free yourname.meshx.store address. A custom domain lets you use your own brand URL instead โ€” e.g. shop.casualclassics.co.uk or www.mycoolshop.com.

  • Builds brand trust โ€” customers see your domain, not MeshX's
  • Better for SEO โ€” search engines index your domain
  • Professional โ€” use on business cards, packaging, social media
Included
Custom domain support is included on all paid plans at no extra cost. You just need to own a domain (buy one from any registrar โ€” Namecheap, GoDaddy, Cloudflare, etc.).
02Choose

Subdomain or root domain?

TypeExampleDNS record
Subdomain (recommended)shop.yourdomain.comCNAME
Root domainyourdomain.comA record (or ALIAS/ANAME if supported)
Recommended
Use a subdomain (e.g. shop.yourdomain.com) unless you want the store on your bare domain. Subdomains are simpler to configure and don't interfere with email or other services on the root domain.
03MeshX

Add the domain in MeshX

Go to Storefront โ†’ Domain and enter your domain (e.g. shop.casualclassics.co.uk). Click Add domain.

MeshX will display the DNS record you need to create at your registrar:

For a subdomainType: CNAME Name: shop Value: stores.meshx.uk
For a root domainType: A Name: @ Value: [IP address shown on screen]
04DNS

Configure your DNS

Log in to your domain registrar (Namecheap, GoDaddy, Cloudflare, etc.) and add the DNS record shown in MeshX. The exact steps vary by provider, but the general process is:

  1. Go to DNS settings or Manage DNS for your domain
  2. Add a new record with the type, name, and value from MeshX
  3. Set TTL to Auto or 300 (5 minutes)
  4. Save
Cloudflare users
If you use Cloudflare, set the proxy status to DNS only (grey cloud, not orange). MeshX handles SSL โ€” Cloudflare's proxy can interfere with certificate provisioning.
05Verify

Verification & SSL

Back in MeshX, click Verify DNS. The system checks whether your DNS record is pointing correctly.

StatusMeaning
PendingDNS not yet propagated. Wait 5โ€“30 minutes and try again.
VerifiedDNS is correct. SSL certificate is being provisioned (automatic, takes 1โ€“5 minutes).
ActiveDomain is live with SSL. Your storefront is accessible at your custom domain.
ErrorDNS record is incorrect or missing. Check the value and try again.

Once the status shows Active, your custom domain is fully working. Both http:// and https:// are supported โ€” HTTP automatically redirects to HTTPS.

06Manage

Changing or removing a domain

  • Change domain โ€” remove the current one and add a new one. The old domain stops working immediately.
  • Remove domain โ€” your storefront reverts to the .meshx.store address. Remove the DNS record at your registrar to keep things tidy.
  • Your .meshx.store address always works โ€” even with a custom domain connected, the original URL stays active as a fallback.